Privacy Policy

Who we are

Follo provides song, chord-chart, playlist, organization, and worship-preparation tools. Questions about this policy or your data can be sent to support@follo.cc.

Information we process

We process the information needed to provide Follo, including:

• Account information such as email address, name, authentication provider, and account ID.
• Profile and organization information such as photo, church or organization membership, roles, invitations, and contact details you provide.
• Content and collaboration data such as playlists, song submissions, chord charts, cues, notes, tags, notifications, and moderation decisions.
• Service activity such as song views and playlist actions used to operate and improve the service.
• Technical information necessary to secure and operate the service, including session cookies, limited server logs, and error information.

How we use information

We use information to authenticate you, provide playlists and organization features, review submissions, secure Follo, respond to support requests, and maintain the service. We do not sell personal information or use Follo data for cross-app advertising tracking.

Service providers and external content

Follo uses Supabase to provide authentication and data services and Vercel to host the application. Google may process authentication information when you choose Google sign-in. YouTube processes data when you open or play embedded YouTube content; YouTube content is subject to YouTube's own terms and privacy practices. We share only the information needed for these providers to perform their services.

On-device storage and offline data

Follo may store session information, preferences, song and playlist caches, notes, and queued offline changes in your browser's local storage, IndexedDB, and Cache Storage to support the app. Signing out or deleting an account clears Follo's user-specific local data on that device. You can also clear browser site data in your device settings.

Retention and deletion

We retain account and service data while your account is active and only as needed to operate Follo, resolve security issues, meet legal obligations, or handle disputes. You can request deletion of your account and associated personal data from the app or through our public account-deletion page. Some information may remain in backups or be retained where legally required; we will explain any applicable exception in the deletion flow.

Your choices

You can update profile information in Follo, sign out at any time, request account deletion, and contact us to request access to or correction of personal information. Do not include passwords, access codes, or payment information in support messages.

Security and updates

We use security measures designed to protect Follo data, including encrypted connections and access controls. No internet service can guarantee absolute security. We may update this policy when Follo changes; the effective date above will show the latest version.